Online Shop Saiga - Customer Support

You can investigate the status of your order.
Please input your order number and your e-mail address.

Explanation of Status

Status		Details
Waiting for your payment		Although your order was received, we cannot do confirming of your payment yet. Notes: Even if it is a case of on-line payments, status is not updated immediately. Even if it is a business day, the report of payment may be overdue for a maximum of 24 hours.
In shipment preparation		Your payment has been confirmed. We are making shipment preparations.
The completion of shipment / xxxxxx		Your order was shipped. The tracking number of EMS is xxxxxx. Follow-up of your order should look at Tracking Page. Notes: If you can not follow-up, please confirm it directly on the site of the post office of your country.
Your order was canceled		Your order was canceled automatically, because your payment was not able to be confirmed in the after-order 7 business day. Or your order was canceled before shipping for your convenience.
Your order is not found		The specified order is not found. Please confirm an order number and an E-mail address. Although the information which you inputted is exact, please contact us, in cases where this status is displayed.